Services > Licence Consultant > Contingency Service

Contingency Service for food incident

Professional service to cope with food incidents such as food poisoning and food complaints, by establish food safety plans and implement improvement works. Providing the related legal regulation knowledge and opinion to clients, and assist clients to reopen their food business.
Our Contingency Unit gathers experienced ex-FEHD officers include Arist Wong, David Poon, Frankie Kwan and Eric Chong.

Our experience:

• Assist a Chinese Restaurant to rescind the closure order executed in Food Poisoning outbreak
• Formulate and supervise remedial measures against a confirmed food poisoning outbreak in Buffet Restaurant in a Hotel

Our scope:

• site visit, to analyze the root cause of food poisoning or complaints
• to investigate the suspected food, 3rd party Laboratory Test if necessary
• establishing contingency plan
  • to manage inquiries from customers or medium
  • to destroy the suspected foods
  • to establish comprehensive cleaning plan
  • to sterilize related equipments or factory
  • to establish the standard of Pest Control
  • staff training for personal, food and environmental knowledge
  • setup a long term Food Safety Management System Program
• to verify the contingency plan
• to facilitate FEHD's inspection and improvable works
• to implement the Food Safety Management System Program
• to comply with the requirements of FEHD and Centre for Food Safety to rescind the closure order